Trust is built into the product.
Mastline handles commercially sensitive media, locations, subjects, buyer relationships, financial records, and potential legal evidence. It stores facts and routes decisions; it does not imply universal legal conclusions.
Originals, capture metadata, import history, edits, derivatives, and user actions are preserved.
Separate owner, editor, dispatcher, finance, and legal or rights-review permissions.
Data encrypted in transit and at rest, backups maintained, export supported, and clear retention controls.
Confirmation before outbound submissions, legal escalation, invoices, takedown notices, or any consequential action.
Usage, privacy, publicity, copyright, and licensing rules vary by place. Workflows store facts and route decisions accordingly.
Confidential tips, locations, and identities get deliberate visibility controls and audit logs.
AI-generated metadata and matches are labeled as suggestions, with confidence and editable evidence.
Rights matches and claim recommendations always require human review and counsel-defined policies.
The commercial record belongs to the photographer. It can be exported in full at any time.
Who may do what, and who may never see a source.
A workspace is not one login shared around. Pick a role to see exactly what it can reach. These answers are read from the capability table the database policies mirror, not written for this page.
- MayRead a confidential tip, source, or location
- MayCreate and rewrite a shoot brief
- MayChange captions, metadata, and selects
- MayRetire an asset from circulation
- MayBuild a dispatch package
- May notSend a package to a buyer
- May notIssue or amend a license
- May notRecord and reconcile a payment
- May notTriage a suspected unlicensed use
- May notInvite someone else into the workspace
- May notChange workspace settings
- May notExport the whole commercial record
Read live from the same capability table the database policies mirror, so this page cannot claim access the software would not actually grant. Every read of a confidential note is logged, whoever holds the role.
What Mastline will never do.
Mastline helps sell pictures taken in public. It is not a tool for following people, and outlets can accept pitches through it knowing that.
The short rules: Acceptable use. For copyright matters: Copyright and DMCA Policy. For anyone appearing in a photograph handled through Mastline: start here.
A human at 1 a.m., because that’s when it matters.
Live chat and phone support run [SUPPORT HOURS] every night of the week, staffed by people who know what an exclusive window is. Email is answered around the clock, and anything that blocks a sale in progress is treated as urgent. Reach support at support@mastline.co.
What Mastline holds itself to.
Speed under pressure
Defaults, keyboard actions, bulk operations, mobile use, and clear next actions.
One fact, entered once
Records inherit context across the workflow instead of asking for the same metadata twice.
Every image has a commercial memory
The asset record outlives any individual submission, folder, or agency relationship.
Revenue is visible
Financial truth is tied back to buyers, submissions, shoots, and assets, not stored only in a separate ledger.
Automation remains accountable
Suggestions carry confidence and evidence; a person makes the final call.
Scope discipline
Every expansion must strengthen speed, commercial memory, revenue visibility, or control over owned work.
Run the business behind every image.
Thirty days free on any plan. 100% of sales made directly, and 70% of the ones Mastline helps create.