If you appear in a photograph handled through Mastline.

What Mastline is

Mastline is business software used by professional photographers to organize, pitch, license, and get paid for their work. It is a tool, like a camera or an email account. The photographers who use it own their images and decide what to do with them. Mastline does not take photographs, does not decide what gets published, and does not own any picture on the platform.

What Mastline will not do

Mastline does not track people’s locations, scrape private accounts, or coordinate photographers toward any individual. Its news radar reads public information only: premieres, court calendars, published stories, and announced appearances. These rules are written into Mastline’s Terms of Service and enforced in the software. If you believe a Mastline photographer has behaved in a way that breaks them, Mastline wants to know.

What Mastline can and cannot do about a picture

Mastline can route your concern to the photographer who holds the image, record that you raised it, and, where Mastline’s rules have been broken, act on the account. Mastline cannot remove a picture from a newspaper, website, or outlet that has already published it; that request needs to go to the publisher. Mastline also cannot adjudicate privacy or publicity claims. Photography of people in public places is generally lawful in the places Mastline operates, and the rules vary by jurisdiction, so where a dispute involves the law, it is a matter between you, the photographer, and, if necessary, the courts.

Situations Mastline treats as urgent

• Safety. If a picture or its caption reveals a private home address, a school, or a pattern of movement that puts someone at risk, tell Mastline. It acts immediately on anything it hosts.
• Minors. Concerns involving images of children are reviewed first and escalated to the account holder the same day.
• Legal process. Court orders, subpoenas, and law-enforcement requests are handled by counsel. Send them to legal@mastline.co.

How to contact Mastline

Email subjects@mastline.co. Please include:

• Who you are and, if you are a representative, whom you represent.
• How you came across the image: a publication, a link, a pitch, or another route.
• As much detail as you have about the picture: where and roughly when it was taken, where it appeared.
• What concerns you about it.

Mastline acknowledges every message within two business days, tell you what Mastline can do, and keep your message confidential. Mastline does not share your contact details with the photographer unless you ask Mastline to.

Your information

Anything you send Mastline is handled under Mastline’s Privacy Policy. Mastline keeps it only as long as needed to address your concern and any related obligations.